Built for one operation
KIVO Facilities
Smarter Facility Operations.
KIVO Facilities is designed for facility management companies and property operations teams managing facilities, service contracts, assets, maintenance, and service delivery.
Facility and property management companies and building maintenance providers
Requests arrive by phone, by email and by message, and the only record of what was promised is in somebody’s head.
- Turn every request into a tracked jobwith an owner, a priority and a due date
- Plan preventive maintenance against each assetalongside the corrective work it is meant to prevent
- See service commitments before they sliprather than when the client rings about them

How it works
A service request, from the call to the signed-off visit.
Four stages of the work, and the screen each one happens in.


Illustrative KIVO interface
And the owner, without asking anyone
Open work, contracts coming up for renewal, and assets due for service in one view — so a commitment is visible before it slips, not after.
SLA monitoring · Facility service reports
Capabilities
Key Capabilities
Capabilities are described as designed scope. Availability depends on the product and implementation.
- Facility and property management
- Building and location management
- Facility asset management
- Service contract management
- Preventive maintenance
- Corrective maintenance
- Helpdesk and service requests
- Work order management
- Technician scheduling
- SLA monitoring
- Inspection management
- Vendor coordination
- Facility service reports
- Facility document management
Audience
Designed For
- Facility management companies
- Property management companies
- Building maintenance providers
- Commercial property operators
- Residential property operators
- Integrated FM service providers
Outcomes
Benefits
- Improve facility service delivery
- Reduce maintenance delays
- Improve asset reliability
- Track service commitments
- Improve customer and tenant satisfaction
Part of one platform
KIVO Facilities builds on KIVO Core.
KIVO Facilities adds the workflows this sector needs on top of the connected foundation — the same customers, contracts, projects, work orders, assets, teams and records used across KIVO.
Related services
Related industries
Explore further
Ready to Bring Your Operations Together?
See KIVO Facilities applied to your operation, and how it connects to the rest of the KIVO platform.