Built for one operation

KIVO Facilities

Smarter Facility Operations.

KIVO Facilities is designed for facility management companies and property operations teams managing facilities, service contracts, assets, maintenance, and service delivery.

Facility and property management companies and building maintenance providers

Requests arrive by phone, by email and by message, and the only record of what was promised is in somebody’s head.

  • Turn every request into a tracked jobwith an owner, a priority and a due date
  • Plan preventive maintenance against each assetalongside the corrective work it is meant to prevent
  • See service commitments before they sliprather than when the client rings about them
The KIVO work orders screen: a filtered list of work orders with reference, title, location, assignee, priority, due date and status, beside an open work order showing its asset, assigned technician, checklist progress, parts required, attached documents and status history.
Illustrative KIVO interface

How it works

A service request, from the call to the signed-off visit.

Four stages of the work, and the screen each one happens in.

The KIVO work orders screen: a filtered list of work orders with reference, title, location, assignee, priority, due date and status, beside an open work order showing its asset, assigned technician, checklist progress, parts required, attached documents and status history.
Illustrative KIVO interface

Illustrative KIVO interface

And the owner, without asking anyone

Open work, contracts coming up for renewal, and assets due for service in one view — so a commitment is visible before it slips, not after.

SLA monitoring · Facility service reports

Capabilities

Key Capabilities

Capabilities are described as designed scope. Availability depends on the product and implementation.

  • Facility and property management
  • Building and location management
  • Facility asset management
  • Service contract management
  • Preventive maintenance
  • Corrective maintenance
  • Helpdesk and service requests
  • Work order management
  • Technician scheduling
  • SLA monitoring
  • Inspection management
  • Vendor coordination
  • Facility service reports
  • Facility document management

Audience

Designed For

  • Facility management companies
  • Property management companies
  • Building maintenance providers
  • Commercial property operators
  • Residential property operators
  • Integrated FM service providers

Outcomes

Benefits

  • Improve facility service delivery
  • Reduce maintenance delays
  • Improve asset reliability
  • Track service commitments
  • Improve customer and tenant satisfaction

Part of one platform

KIVO Facilities builds on KIVO Core.

KIVO Facilities adds the workflows this sector needs on top of the connected foundation — the same customers, contracts, projects, work orders, assets, teams and records used across KIVO.

Explore KIVO Core

KIVO Core module map connecting customers, contracts, projects, work orders, assets, maintenance, workforce, inventory, documents, billing, reports and access A conceptual grid of twelve connected KIVO Core areas, joined horizontally and vertically to show that they share one operational foundation. KIVO CORE Customers Contracts Projects Work Orders Assets Maintenance Workforce Inventory Documents Billing Reports Access

Ready to Bring Your Operations Together?

See KIVO Facilities applied to your operation, and how it connects to the rest of the KIVO platform.