Industry
Field Service
Coordinate customer requests, technicians, schedules, work orders, service reports, and field activities.
Technicians, service requests, job scheduling, work orders, and customer service delivery.
Also referred to as Service-Based Businesses.
Inside KIVO
The software behind field service.
The same records every other part of the business works from — contracts, projects, work orders, assets and reporting — applied to this sector's day-to-day operations.
Ideal for
Built for the businesses in this sector
- Field service companies
- Technical service providers
- Repair and maintenance businesses
- Mobile service teams
- Equipment service companies
- Installation and support companies
Key areas
What KIVO helps this industry manage
Services
The KIVO services this industry uses most
Each links to a dedicated page covering its capabilities, audience and business benefits.
-
Field Service Management
Coordinate technicians, service requests, job scheduling, work orders, and field service operations.
— Explore Service Field Service Management -
Workforce Management
Coordinate employees, technicians, assignments, attendance, responsibilities, and field teams.
— Explore Service Workforce Management -
Maintenance Management
Plan and monitor preventive maintenance, corrective maintenance, repairs, inspections, and equipment servicing.
— Explore Service Maintenance Management
Platform capabilities
The connected capabilities behind this industry
These platform areas carry the workflows this industry depends on, and share the same records across the business.
-
Maintenance Management
Manage preventive maintenance, corrective maintenance, breakdowns, inspections, repairs, and service schedules.
— View capability Maintenance Management -
Workforce Management
Coordinate employees, technicians, assignments, attendance, responsibilities, and field operations.
— View capability Workforce Management
Related products
Explore further
Ready to Bring Your Operations Together?
See how KIVO supports field service operations, from daily coordination through to reporting.